24 Hours Roadside Assistance
1- You have the right to decide who can tow your vehicle and to what location unless otherwise directed by police.
2- A permission to tow form must be signed before towing starts, unless authorized by police
3- The towing company must provide you with an itemized invoice, before receiving payment.
4- The final bill cannot be more than 10% above the quoted price.
5- If you choose, you can pay by credit card.
6- During business hours, you can access your vehicle to get your personal items, while it's stored at a towing facility.
7- A tow operator must notify you where your vehicle will be towed.
When you're involved in a collision you have the right to choose who tows your vehicle, we will provide you with all the city by law rates upon request. The sooner we receive the call the sooner we dispatch a driver to your location, keep in mind in the event of a collision you must call immediately as some officers will give you a time limit for your tow truck to ARRIVE ON the accident scene, if for some reason the officer has requested another company to tow your vehicle we can still release that vehicle and have it towed by us.
After we dispatch a tow
Provincial Roadside Services maintains a fleet of trucks to service you better. This helps us bring assistance to our customers quickly and efficiently.
In the event were your vehicle gets impounded by police, whether it's a 7 day impound or 45 day impound you have the right to choose if you want your vehicle stored indoors or outdoors (additional charges apply) all towing rates will be determined if the vehicle is front wheel or all wheel drive, depending on city by law rates.
Safety is our number 1 priority, safety for the drivers and passengers. We only hire professional trained tow operators, all our trucks are equipped with the proper equipment. We guarantee a 24/7 service as collisions and breakdowns never happen at convenient times.
We are fully insured and licensed through municipal
Licensing.
We carry multiple city
licenses to insure the best service possible.
Our insurance policy covers any damages that may happen
to your vehicle in the event of disaster.
Certain cities in Ontario have Regulated Rates, rates will vary from breakdowns to Collisions to long or short haul. Everything has a price depending on the vehicle towed and distance we have to travel.
Price list can be obtained upon request from the customer at anytime.
Please fill our form if you have any concerns or complaints towards one of our employees, We would appreciate your feedback to make changes immediately.
We can haul equipment, vehicles, boats, atvs, motorcycles etc. We have all the neccassary equipment to tow your toys. We do long and short haul if needed, we also do enclosed trailer services for exotic vehicles.
Please contact us via filling the form for a free quote
147 Highway #8, Stoney Creek, ON l8G 1C1
495 Barton st hamilton l8k 4k1
197 Barton St Stoney Creek , ON L8E 2K3
We offer professional towing services, provincial roadside services has been around for many years providing the best service for our customers. We strive to make it as easy and stressless as possible in the event of a collision. Provincial Roadside Services is capable of towing pretty much anything and everything, we are also partnered with many companies to provide the best service possible.
When you call us, it means you had better days! Our #1 priority is our customer, we strive to make it the easiest experience.